Crowne Plaza Hotel Service Guarantee

Time to relax

We want to make you feel welcome here at the Crowne Plaza, so we offer our 100% satisfaction guarantee or your money refunded. We pledge to do everything we can to make your stay pleasant.

Our top priority is ensuring that we promptly address any concerns you may have. If you need anything during your stay with us, a special dedicated customer satisfaction line is available 24 hours a day for your convenience.

That's how serious we are about our 100% satisfaction guarantee!

©2010 Crowne Plaza Niagara Falls Hotel