Best Rate Guarantee
By booking a room directly with the hotel on niagarafallshotels.com we guarantee
you are booking the best rate available. If you find a lower rate on another site
within 24 hours of making your reservation on niagarafallshotels.com your stay
will be free.
Terms & Conditions
Must have a confirmed reservation made on niagarafallshotels.com
Claim must be for the same hotel, same stay dates, same room type and the same
number of guests in the room
Rate comparison must be done net of all taxes and fees in Canadian dollars
Restrictions & Rate Limitations
Rates are limited based on advance purchase requirements, prepayments/deposit
requirements and cancel policies
Best Rate Guarantee does not apply to rates found on opaque third party sites, discount
or negotiated rates not available to the general public (AAA, CAA, AARP, government,
corporate rates etc.), hotel packages, third party packages including car, air etc.
Reservations made within 48 hours of arrival do not apply
For multiple night bookings the total room cost is compared
One claim per stay
To submit a Best Rate Guarantee claim please e-mail reserve@niagarafallshotels.com
with the subject line titled “niagarafallshotels.com Best Rate Guarantee Claim”. Please
provide all contact information in the e-mail
The claim will then be reviewed and determined if it is legitimate or not.
Once the claim is investigated you will receive an e-mail with the verdict and potential
rewards.
Best Rate Guarantee Claims are not awarded for a variance of $5.00 or less.
Best Rate Guarantee claims are not awarded on discounted or promotional rates.
One valid claim rewarded per year, per family.
Group and Conference Reservations are not eligible for Best Rate Guarantee Claims.
A valid claim is limited to a one night stay.